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Inside Sales Specialist (Las Vegas)
Employment type: full-time
To support established sales goals through effective sales techniques and good customer service.
- Sales Order creation.
- Building new customer accounts.
- Building new parts - alternative part numbers.
- Modify a sales order.
- Quotation creation; including faxing or e-mailing quotes
- Converting quote to an order.
- Handle multiple release orders.
- Faxing, e-mailing order acknowledgments.
- Contract order processing, if assigned
- Route sheet preparation, as required.
- Improve and maintain established sales levels and assist all departments with providing an atmosphere in team concept.
- Create and motivate collectively with Inside and Outside Sales Representatives to increase company sales.
- Work closely with Purchasing and Customer Service to maintain accurate delivery schedules for all customers.
- Assist all departments with supplying quality Customer Service.
- Assist with increasing sales levels through effective sales techniques.
- Perform suggestive selling techniques with customers via telephone.
- Maintain sound business relations with customers, suppliers and all departments.
- Answer multi-line telephone and assist callers with inquiries. Quote price and delivery on products to customers.
- Apply knowledge of company products and services to include providing price information as requested.
- Monitor quality and pricing of orders to meet sales quotas.
- Source products, pricing and availability for quotes or orders.
- Improve and maintain sourcing for inside sales to include assisting other team members with documentation.
- Perform other related duties as assigned.
- Computer Skills including Microsoft Excel, Word and Outlook.
- Oral Communication Skills
- Written Communication Skills
- Telephone Etiquette
- Customer Relations
- Customer Service
- Basic math Skills
- Reading Skills
- Time Management
- Use of screw gauges & caliphers
Degree: High School Diploma or Equivalent
Prior inside sales experience required
Position Reports to: Branch Manager (Las Vegas)