main - Customer Satisfaction Survey: ACF Components & Fasteners, Inc.

Customer Satisfaction Survey
Please allow us to better serve you by completing our Customer Satisfaction Survey. To show our appreciation, a free plastic screw checker will be sent to all survey participants.


Company:	Name:
Address:	Title:
City:	State:	Zip:
Phone:	Fax:

Question	Excellent	Good	Acceptable	Poor	Unacceptable
How would you rate the ease of contacting us?
How would you rate the speed of our responses to your inquiries?
How would you rate our product availability?
How would you rate our on-time delivery?
Was the product you received packaged appropriately to prevent damage?
How would you rate the overall quality of our product(s)?
How would you rate our response to complaints or problems that arise?

When you source our type of product, who is our main competitor?

Using a 1-10 scale, 10 being best, how do we rate against our competition as a supplier?

If less than 8, please elaborate:

What new products or services would you like ACF to offer?

Any additional comments?